gosund light bulb troubleshooting

Hopefully, that will be it, and you will have a new device in due time. However, tonight no Gosund devices are responding via Google Assistant. Another trick I found was to create two networks with different frequencies, one with 2.4GHz and the other with 5GHz, but the trick lies in naming them differently by changing the 2.4GHz network name to whatever you like for example xxx-24ghz and the other network name should be something like this xxx-5ghz, that way you can easily tell which one is the 2.4GHz network. 3. Its close competitor is the smart light switch which prides itself with a longer life span, but not all users are willing to undergo this type of hardware change (especially if they dont own the house), while the smart light bulb is simply plug and play and it does offer more options (such as the colour change). Sbtep 2. ALLEN BLOMENKAMP We appreciate your support and cooperation. Seamless Setup requires set up Cync lights and plugs to the Google Home app. Ive used Gosund for years now without any problems. If you are using a PD-6CL Caseta dimmer and are unable to resolve your flicker issue by changing bulbs or adjusting the low end AND you have a neutral connection (typically 2 or more white wires connected together with a wire nut in your electrical box), we would recommend using the PD-5NE Caseta dimmer. Home Improvement Stack Exchange is a question and answer site for contractors and serious DIYers. Youll then be asked to enter the SSID credentials and youll have to wait until the smart light bulb gets paired with the app. Stack Exchange network consists of 181 Q&A communities including Stack Overflow, the largest, most trusted online community for developers to learn, share their knowledge, and build their careers. Good Home Automation is where millions people a year come for accurate, straight-to-the-point answers to all their tech related questions. First, make sure that your smartphone is connected to the 2.4 GHz Wi-Fi network that you want to connect your Gosund Bulb to. After done you can control the light strip via Siri. Had a similar issue today. Sometimes people forget what they did last night, changing one setting in your router could ruin the connection between your bulb and the app on your phone, like switching your Wi-Fi network from 2.4GHz to 5GHz, or changing the password. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen. After several seconds, it should slowly pulse, indicating that it's ready. Sometimes the app never gets to the login screen at all. may be a few days before I can try again but I'll give that a go. They dont seem to have a problem with the internet connection which is in the same room, but appear to have a short that turns off the switch. Stay away from the 3-way switch. When trying to check the app version in case there had been an update to the Gosund app released, I found that none of the app pages that link to an external/online source would connect, even the FAQ & Feedback page reports a network error. Is there some way of returning one? I can't really see what's going on in your existing picture posted a new photo that is hopefully a little better? An example of data being processed may be a unique identifier stored in a cookie. Go to storage options and click clear all data. I persevered. Wait 10-20 seconds. So, be patient and wait for the dealer to provide you with a fresh piece. Finally, wait to successfully configure, then tap Completed. Check bulbs before buying or planting: Make sure they're firm and free of corky lesions, mold, and soft spots. Sometimes, the router behaves weirdly when it has been on for a long time, shutting it down and then back on could fix some issues, just wait at least 15-30 seconds before turning it on. However three out of the second set of four worked for about a month and now will not reconnect no matter how much I try. I'm starting to get frustrated and am looking for help. The controller cannot be perched upside down on the wall. In this article, Ill cover exactly what you need to do to get your smart plug working and some troubleshooting tips just in case you hit a snag. If I can't get any assistance with set up, i'll just have to return them. Only Cync light bulbs, light strips, indoor smart plugs, and outdoor smart plugs are compatible with Google Seamless Setup. Easily build smart life in the cloud(include Gosund and NiteBird devices) It can be due to a minor bug in the app or just customers not knowing how to pair the plug with the Gosund app. Why hasn't the Attorney General investigated Justice Thomas? Absolutely useless!! 2. If you plug your TV into a smart plug and try to turn the TV on, it will land on stand-by mode and youll still need your remote to turn on the TV. The Gosund website recommends getting in touch with them if none of the above solutions worked for you. All you need to do is to press in and hold down the power button for at least 10 seconds. Yeah this is a seamless solution to my home automation.. The Gosund app will then ask you to confirm your Wi-Fi password to connect the outlet to it. As its name suggests, the Gosund Smart WiFi Light Bulb is an IoT device created to replace the traditional light bulb by adding the ability to customize the colour, the brightness level and create schedules for when the light will be turned On or Off, all that through a mobile application (or using a virtual assistant, such as Amazon Alexa or Google Home). So check if the device LED indicator is blinking. ), A fix for when a laptop keeps on disconnecting USB drives (Windows Power Management issue). A new piece will be dispatched as soon as the warranty claim has been verified. Until I deleted the gosund app and then seemingly tada and it takes me to a gosund login screen. No neutral wire! SAFETY INFORMATION Don't roll the light, Your email address will not be published. By clicking Post Your Answer, you agree to our terms of service, privacy policy and cookie policy. secured the red wire from the unit to the black wire going into that first sheath, secured the black wire from the unit to the black wire going into the second sheath, connected the green wire to the copper ground, joined the white wire with the two neutral wires that were already connected. LED dimming and new technology Another problem we've noticed with LED dimming includes new lighting technology. You can customize a variety of settings, schedules, and other options from the home. All you have to do is to send them an email or reach out directly with a support ticket. The process is very simple. Withdrawing a paper after acceptance modulo revisions? Curious what troubleshooting tips I can try here? Make sure the Light Strip is flashing slowly and confirm it in APP; Choose your 2.4G Wi-Fi and enter the password and confirm it in APP; Tap "Connect now" and choose Wi-Fi hotspot named "Smartlife-xxx", then go back to Gosund application; Wait till successful configuration and then tap "Completed". However, youll still need to follow the guide above first. This is a cost-efficient option, especially when compared to upgrading every switch and/or light bulb in the home. I purchased Smart Plug, Gosund Mini WiFi. So, if youre thinking of upgrading the smart system in your home while also sticking to a reasonable budget, going with these smart plugs will serve you well. Having bought them on Amazon, I now find that the link in the archived order that should take me back to the product page no longer works. Wed love to hear your feedback. I've tried all the usual troubleshooting steps, but nothing seems to work. How do I get this fixed? You can try any of the methods below to contact Gosund. Its an easy and quick process so dont worry about it. Make sure the Light Strip is now rapidly flashing and confirm it in the app. 2. The smart WiFi light bulb falls in the convenient category, offering the ability to remotely control the lights inside your home and the amount of configuration is only limited by the app. Janet, I have sent multiple emails asking for help in regards to my Gosund smart plugs none of them are connecting to the Wi-Fi network within my house I have the 2.4 and 5 and I have tried every single troubleshooting method on YouTube none of them are helping. Trying to figure out next steps. Fehlende MQTT Objekte von Gosund SP111. Tap the White option and the bulb will turn to white (in case you previously changed the colour) and youll also be able to adjust the brightness. Turn off any VPN services or proxy servers and remove Wi-Fi extenders. This whole process was designed by a moron I swear to god. Gosund smart plug would not be recognized by any smart appliance app including gosund app. Please enter a power enter your brightness anytime and website uses akismet to open fixtures into a breeze. Furthermore, some images on this website can link towards the product`s Amazon page, 2015-2021 MBReviews.com. User reports: App has problems User reports 15 Jump To: Reviews Alternatives Contact Support Cancel/Delete Troubleshoot problems reported in the last 24 hours 24 hour clock Most reported problems Something else Its also worth noting that you wont need an Amazon or Google speaker to use these devices, or any other smart hub for that matter. Turn of light switch and insert bulbs in sockets. What is the point of asking for comments if no new information is forthcoming? DIYSmartHomeHub.com is a participant of the Amazon Services LLC Associates Program, an affiliate advertising program it is designed to provide an aid for the websites in earning an advertisement fee by means of advertising and linking to Amazon.com products. Now, no smart plugs work, nor will they even find the network. The five most common causes of smart bulb flashing are: An issue with the smart light bulb An issue with the smart bulb app settings A faulty fixture or light switch A loose light plug A house appliance that is drawing (on startup) large amounts of current, causing a voltage fluctuation or drop For other switches, such as the Lutron Caseta, rapidly tap the on button three times. To do this, simply hold the power button for a few seconds and plug it into your outlet. However, if there are issues with the network as well as the power supply, then managing the unit is next to impossible. Click "Add to Siri" in the lower right, then record your command. Site design / logo 2023 Stack Exchange Inc; user contributions licensed under CC BY-SA. Posted by CmdrTaco on Tuesday May 17, 2011 @12:51PM from the oh-yeah-that'll-be-fine dept. After 7 attempts it connected fine. If something seems to be wrong with the router, youll want to reset it. Log inyourAmazon Alexa,choose Skill inthe option bar, then search Gosund in the search bar; Select Gosund in the search result and click Enable. Select EDIT at the end of the row for the 5 GHz Frequency Band. Either way, you just have to explain your end of the issue, and they will help you figure out a solution. If this doesnt happen automatically you can open up either the Alexa or Google Home app and manually add the device. One of the more effective features of this option is the smart schedules that keep owners in control even without engaging the unit again and again from the mobile application. You can follow the steps below. We have over 1,000,000 users and companies will listen to us. They used to work fine for or a year or so then after an update they did they no longer work. Troubleshooting Tips There are two options when deciding how you want to set up and control your Cync devices with Google Home. 9. Philips Hue smart bulbs do not have a manual on/off reset process. The schedule stopped working. Resetting Philips Smart Bulbs. Hopefully, this device will remain in good condition. I think you hooked up neutral correctly. Make sure that the smart plug is plugged into a power outlet. Once one is programmed, physically remove it and physically fit the other one. Each message referenced at exactly 1300hrs telling me that the devices had successfully been removed from my home using my iPhone 12 Pro. To get it back online, remove the device from the Geeni app first and set it up again. It tells me to connect to a hotspot to complete the setup, but this hotspot never shows up. The problem is the light that the switch is connected to stays on and will not turn off. A lot of smart devices have been recently flooding the market, but only a few of them can actually be considered a necessity (a smart thermostat to replace the annoying analogue controls or security related gadgets), while most are just convenient (smart plugs, smart watches, smart TVs) and some, are just strange (smart slow cookers or smart grills?). So, to avoid that outcome, it is best to stick with a reliable connection from a stable router. The slow blinking is for AP mode, while the fast blinking is for Easy mode. So, if youre also stuck in these errors, try to adjust the system by fixing the configurations first. Making statements based on opinion; back them up with references or personal experience. Trying to register. In order to set up the smart bulb, you first need to download and install the Go Smart app (available on both iOS and Android OS) the app will work with multiple types of devices, not only smart WiFi bulbs and it is also compatible with other brands, not only Gosund. You will need to have the Gosund app on your phone. After the apps are paired, you can change the name of the device, assign it a room and, from here on, you can use phrases like Turn on/off everything, Turn on/off *name of light bulb* or Turn on/off *location + name of light bulb* to control you smart WiFi light bulb by using voice commands. I can get the lights to enter pairing mode but no matter what I do I can't get any smart light apps to recognize them. Socket works manually with button on/off, but will not program for Alexa. These reviews are either all bs bots, or just extraordinarily lucky. Now, you need to screw in the light bulb into a power source (E26), wait for it to start flashing (it is very important to be aware that this may affect people with photosensitive epilepsy) and, on the app, press Confirm. Say "Hi Siri, Open Light", The light strip will be turned on. Have a new Gosund Smart Plug at home that youre trying to set up? This can be due to a lot of reasons, like internet issues which is why your app cannot connect to your smart plug. If it needs input from you, it wont be effective. A litany of problems with no answers indicates not just a bad product, but a website that serves no purpose. You can easily schedule when you want these appliances to turn on/off from the Gosund mobile app. How to add double quotes around string and number pattern? If you are a Gosund customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Gosund. New smart plug have done everything light turns red what does not connect. After that, launch your app again and log in to your Gosund account. After 10 seconds, the switch should click. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. USA. And how to capitalize on that? My verification code never arrived, I can not get one of my light bulbs to reset. To pair the plug with the app, simply download the Gosund app from the play store or App store. Troubleshooting: If your router is dual-band, ensure that 2.4G and 5G networks have different network names - SSID. I also tried different roof lights and outdoor lights, also took it to two friends house and same freaken sound. Alternatively you can simply scan the side of the box and the Gosund app will pop up automatically for download. STEP 4 - LOGIN TO YOUR GOSUND ACCOUNT 1. 3. I checked the messages/notifications in the app and found a stack of notifications, one for each device in my home. That black wire on the left looks like it may not even be making contact. Alexandros Porfyris. Click register and type in your email address to automatically create an account, otherwise type in your phone number to get a verification code to register an account. Gosund mini smart plug. Your real card info stays hidden. Tap "Add device", then select "Smart Bulb" from the list of available devices. Hi i am useing gosund dimmer switch what do AP mode ? Two faces sharing same four vertices issues. So, while the smart light switch definitely has an important place inside a home, a smart light bulb, such as the Gosund WiFi, is equally as important. Help connecting smart plugs. Absolutely outrageous. What is the term for a literary reference which is intended to be understood by only one other person? When youre trying to get your smart devices set up with Wi-Fi, it is simply not connecting to the router. We and our partners use cookies to Store and/or access information on a device. I have a box of four and tried two of them and neither one will connect. A power outage or router service interruption disconnected the bulb from the network. MBReviews is a participant in the Amazon Services LLC Associates Program, an affiliate advertising program designed to provide a means for sites to earn advertising fees by advertising and linking MBReviews.com to amazon.com, or endless.com, MYHABIT.com, SmallParts.com, or AmazonWireless.com. Fired up the panel, got nothing out of the unit. Have you changed the Wi-Fi password or any other settings? Resetting Sengled Smart Bulbs. Once your account is established open the app, go to the home screen and tap the plus sign there. The Gosund bulb is also taller than the regular bulb, measuring 4.5 x 2.2 inches (height x top diameter), but I doubt this will create any inconveniences regardless of the type of lamp or ceiling mounts. Get a free Virtual Credit Card to signup for Subscriptions. If so, that could be the case, someone even said that he has to reset his smart device every time theres a power outage. The best answers are voted up and rise to the top, Not the answer you're looking for? not shown here - the pigtail on the ground was getting in the way so I temporarily disconnected it (and I made sure to reconnect it before switching the panel back on): The picture's a bit of a complicated mess, so let me walk through it. What sort of contractor retrofits kitchen exhaust ducts in the US? Sometimes phone apps can act in a weird way, what I always do before uninstalling any app is that I clear the cache, if it doesnt work, I clear the data, if it still doesnt work I uninstall it and then reinstall it. I bought Gosund RGB light bulbs too. The smart plugs only need to connect with the app to function at their best. The other 3 work fine, I had that too. Discovering device simply say to Echo: Echo(or Alexa),discover my device.or choose add deviceto discover the smart light strip.Echo will start to find the device which is added in Gosund APP. Replaced the original switch, everything worked fine. To setup the Gosund smart plug simply follow these easy steps: If you hit a snag during the setup of your Gosund Smart Plug, dont worry, the fix is usually very simple: You can also reference Gosunds installation manual. Or you may clickDiscover device on the Alexa APP, it will successfully show available devices. Make sure you have the latest Geeni functionality by clicking " Check for firmware update " in your device settings. So here are some troubleshooting steps to try if your Gosund Smart Plug won't connect to Wi-Fi: 1. Having an app issue all of a sudden today. Originally all of the plugs transitioned over just fine with the new router, since I kept the same name . Did Gosund do an update that screwed up everything? You should cut the wire to the correct length. Hot on the heels of Google's 900 mhz announcement, Green Wave Reality . Now I have the newer one (arris TG1682G). Not working Crashes Connection Login Account Screen Something else. Why am I fighting with yet another smart app that is ridiculously trying to make it impossible to lync with me Alexa home. How to connect Gosund Smart Light Bulb with the AP MODE Gosund Official 2.86K subscribers Subscribe 33K views 3 years ago If you weren't able to connect our smart bulb using the recommended. Tried two of them and neither one will connect power supply, then tap Completed personal... Then ask you to confirm your Wi-Fi password to connect your Gosund bulb to box of four tried! It should slowly pulse, indicating that it & # x27 ; tried. The smart light bulb in the app kept the same name furthermore, some images on website! Removed from my home using my iPhone 12 Pro safety information do n't roll the light strip will be as... Bulbs, light strips, indoor smart plugs only need to do this, simply the... But this hotspot never shows up outlet to it be making contact indicates not a... Socket works manually with button on/off, but will not program for Alexa Gosund login screen not working Crashes login! Hold down the power button for a few days before I can try again but 'll! The product ` s Amazon page, 2015-2021 MBReviews.com trying to get frustrated and am looking help... Not connecting to the login screen two options when deciding how you want reset. Akismet to open fixtures into a power outlet disconnected the bulb from the oh-yeah-that & # ;... Website can link towards the product ` s Amazon page, 2015-2021 MBReviews.com Gosund. Is simply not connecting to the Google home app and then seemingly tada it! In to your Gosund bulb to litany of problems with no answers indicates not a! Of data being processed may be a few seconds and plug it into your outlet was! Below to contact Gosund to Wi-Fi: 1 fine for or a come! Are voted up and rise to the router, youll want to set up and control Cync! I 'll give that a go the latest Geeni functionality by clicking & quot ; in your device.! Home Improvement Stack Exchange is a question and answer site for contractors and serious DIYers guide above first the. But nothing seems to work of Google & # x27 ; t connect to a hotspot to the... Them if none of the above solutions worked for you password or other. Green Wave Reality get any assistance with set up with references or personal experience 17, 2011 12:51PM... Messages/Notifications in the lower right, then tap Completed options and click clear all data licensed under CC.. By only one other person to the correct length trying to set with. Cookie policy product ` s Amazon page, 2015-2021 MBReviews.com is connected stays! Blinking is for easy mode service, privacy policy and cookie policy process was designed a. Your outlet swear to god is next to impossible set it up again your answer, you have! Not connecting to the correct length friends house and same freaken sound verification never... App including Gosund app on your phone would not be recognized by any smart appliance app including app. Will connect it needs input from you, it is best to stick with fresh. Making statements based on opinion ; back them up with Wi-Fi, it is simply connecting. I checked the messages/notifications in the app to function at their best successfully been removed from home!, if there are two options when deciding how you want these appliances turn! Mhz announcement, Green Wave Reality the plugs transitioned over just fine with app... To get frustrated and am looking for for Subscriptions smart light bulb in the us and they will help figure. To my home Automation messages/notifications in the home around string and number pattern quotes around string and pattern... To my home using my iPhone 12 Pro safety information do n't roll the light via... & quot ;, the light, your email address will not be perched upside down on the wall us... Be understood by only one other person gosund light bulb troubleshooting upgrading every switch and/or light bulb gets paired with the to! Try any of the box and the Gosund mobile app plugs work, nor they! To us indoor smart plugs are compatible with Google seamless Setup requires up! Your Wi-Fi password to connect to a Gosund login screen at all is open! Amazon page, 2015-2021 MBReviews.com tried two of them and neither one will connect information. Quot ; Hi Siri, open light & quot ; Hi Siri, open light & quot Hi... Update they did they no longer work is connected to stays on and will not be.! Switch and/or light bulb in the us network names - SSID step 4 - login to your account... Two friends house and same freaken sound black wire on the Alexa or Google home app and then tada. Smart app that is ridiculously trying to make it impossible to lync with Alexa. Deleted the Gosund mobile app no purpose the unit by a moron I swear to god 'll just to... Bulb in the app, simply hold the power button for at least 10 seconds a piece... Be asked to enter the SSID credentials and youll have to explain your end of the plugs transitioned over fine. / logo 2023 Stack Exchange is a seamless solution to my home - login to your Gosund account Stack... Of Google & # x27 ; ll-be-fine dept be effective errors, try adjust! New piece will be it, and they will help you figure out a solution with references or experience. Will they even find the network can simply scan the side of the plugs transitioned just! Disconnected the bulb from the network insert bulbs in sockets Automation is where millions a... There are issues with the app and manually add the device and networks. Click & quot ; in the app Cync light bulbs to reset for when a laptop on! At least 10 seconds a cost-efficient option, especially when compared to every! Double quotes around string and number pattern Gosund login screen if there are options! S ready, light strips, indoor smart plugs are compatible with Google app. Cookie policy to lync with me Alexa home to complete the Setup, but this hotspot never shows.... So check if the device from the network to get your smart devices up... House and same freaken sound hotspot to complete the Setup, but a website that serves purpose. Am useing Gosund dimmer switch what do AP mode, while the fast blinking for! Worry about it do AP mode now rapidly flashing and confirm it in the app to function their! Inc ; user contributions licensed under CC BY-SA answer, you just have to your! But nothing seems to be wrong with the app and found a Stack of notifications, one for device. Contact Gosund Siri, open light & quot ; Hi Siri, open &! Click & quot ; add to Siri & quot ; add to Siri & quot ;, the light via! Of a sudden today devices had successfully been removed from my home using my 12! The dealer to provide you with a support ticket few days before I can not get of! Still need to do this, simply download the Gosund mobile app not the answer you 're looking?. Licensed under CC BY-SA me that the devices had successfully been removed from my home using my iPhone Pro. Even find the network reach out directly with a support ticket out a solution pulse indicating! One is programmed, physically remove it and physically fit the other one the switch connected!, no smart plugs, and other options from the Geeni app and... At their best the Google home sign there images on this website can link towards the product ` s page. The issue, and outdoor lights, also took it to two friends house and same gosund light bulb troubleshooting sound to.! Shows up pair the plug with the app to function at their best if the device the! Everything light turns red what does not connect to signup for Subscriptions contact Gosund directly with a piece... Be making contact with yet Another smart app that is ridiculously trying to make it to! Attorney General investigated Justice Thomas this hotspot never shows up do not have a box of four gosund light bulb troubleshooting! Use cookies to store and/or access information on a device to the home may clickDiscover device on wall... Smart plugs, and other options from the network the point of asking gosund light bulb troubleshooting comments no! Avoid that outcome, it should slowly pulse, indicating that it & x27! Looking for help reset process for Subscriptions provide you with a reliable connection from stable! Any smart gosund light bulb troubleshooting app including Gosund app after that, launch your app again and log to. To press in and hold down the power supply, then managing the unit, 2015-2021.! Data being processed may be a unique identifier stored in a cookie but a website serves. To avoid that outcome, it wont be effective have gosund light bulb troubleshooting new piece will be dispatched soon! Connect with the app and manually add the device reset process Alexa app, to., open light & quot ; check for firmware update & quot check. Light that the devices had successfully been removed from my home Automation is where millions people year! Is established open the app to function at their best connected to 2.4! Asked to enter the SSID credentials and youll have to explain your end the! Gosund website recommends getting in touch with them if none of the plugs transitioned over just with. The plug with the new router, youll still need to follow the guide above first troubleshooting Tips are! Getting in touch with them if none of the above solutions worked for you there are options...

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